Author Archives: Doug Black

Doug Black

Conversational AI at Constant Contact Call Centers: ‘Not a Science Experiment’

November 5th, 2019 (0)

If misery in modern life happens to be your field of interest, go visit a call center. In the cubicles, row on row, we observe underpaid, tedium-addled customer service agents processing a funereal procession of repetitive tasks while, very ...

Qumulo-HPE Launch Updated Enterprise File Storage Solutions

November 4th, 2019 (0)

High performance storage vendor Qumulo today launched an updated line of distributed file storage solutions integrated with HPE’s high-end Apollo 4200 Gen 10 Servers. Qumulo, whose partnership with HPE began two years ago, said the combined solution “provides enterprise ...

5 Essentials for Securing Your Kubernetes Deployments

November 1st, 2019 (0)

Cloud computing has ushered in a digital transformation in the way applications are developed, deployed and operated. In the cloud-native era, applications are based on microservices and delivered via containers, enabling enterprises to continuously and efficiently update their apps ...

MIT & IBM on Future of Work: AI Adds to ‘Middle Class Squeeze’

October 31st, 2019 (0)

MIT and IBM have released the results of an eight-year study casting light on the impact AI and machine learning have already had – never mind the impacts to come – on our jobs, our incomes, the kind of ...

Azure Overtakes AWS for $10B Pentagon JEDI Cloud Contract

October 29th, 2019 (0)

In a showdown between hyperscale giants, Microsoft was awarded the Pentagon’s $10 billion JEDI cloud computing contract over co-finalist Amazon. Earlier this year, most observers of the closely watched competition for the 10-year deal had expected AWS to win ...

Spending Spree: Hyperscalers Bought $57B of IT in 2018, $10B+ by Google – But Is Cloud on Horizon?

October 28th, 2019 (0)

Hyperscalers are the masters of the IT universe, gravitational centers of increasing pull in the emerging age of data-driven compute and AI. In the high-stakes, winner-take-all world of the hyperscale elite, 11 companies spent more than $1 billion apiece ...

OMG! International Group Wants to Drive Standards for AI ‘Foundational Capabilities’

October 23rd, 2019 (0)

On opening day of this week’s AI World Conference today in Boston, the Object Management Group (OMG), an international technology standards organization, said it has begun work on a baseline of interoperability, interchange and other AI “foundational capabilities” in models, ...

Oracle’s Mark Hurd Dies at 62

October 22nd, 2019 (0)

Oracle co-CEO Mark Hurd, who was at that company for nearly 10 years and who played a lead in Oracle’s move into public cloud computing, has died at age 62 of an unspecified illness. The company revealed last September ...

IBM Announces New Watson AI, IBM Cloud Capabilities, Customers

October 21st, 2019 (0)

IBM this afternoon issued several updates to its public cloud and Watson AI portfolios, including news that Aegean Airlines, BNP Paribas, ExxonMobil, Elaw Tecnologia SA (a Brazil-based legal management company) and Home Trust “are selecting IBM public cloud as ...

SD-WAN and Enterprise Transformation

October 17th, 2019 (0)

Whether its increased mobility, the migration of critical applications to the cloud or the adoption of SaaS, today’s modern enterprise is all about connectivity. Employees can now efficiently interact with real-time data and applications across the edges of the ...